Muslim Futures (“we”, “us”, or “our”) is committed to protecting and respecting the personal data that we hold. This Privacy Policy describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves and by others.
We may use personal data provided to us for the purposes described in this Privacy Policy or as made clear before collecting personal data. Personal data is any information relating to an identified or identifiable living person. When collecting and using personal data, our policy is to be transparent about why and how we process personal data. We process personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose are set out in the relevant sections below.
The personal data that is provided to us is provided either directly from the individual concerned or from a third party acting on behalf of an individual. Where we receive personal data that relates to an individual from a third party, we request that this third party inform the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this Privacy Policy.
We are committed to being fully open and honest to you about why we collect and use your personal data. We take the security of all the data we hold seriously. Staff are trained on data protection, confidentiality, and security. We have a framework of policies and procedures which ensure we regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
All information you provide to us is stored on secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Muslim Futures is registered with the Information Commissioner’s Office (ICO) under registration number ZB239165
For the purposes of the General Data Protection Regulations (GDPR) the Data Controller is: Muslim Futures, 570 Cranbrook Road, Ilford, IG2 6RE
This Privacy Policy is categorised into the following sections for ease of reference:
If you have any questions about this Privacy Policy or the information we hold about you, please contact dpo@muslimfutures.org or call us 07 553 554 724.
Who we are
Muslim Futures is a UK-based international relief and development charity working to support the needy and vulnerable, and promoting sustainable, economic, and social development by working with local communities, regardless of race, religion, gender, or background. Our aim is to alleviate poverty and hardship, by improving access to essential life-critical services, personal development, and self-empowerment.
Muslim Futures does this by raising money to organise and pay for both immediate and long-term sustainable solutions and empower local communities.
Cookies and collecting data
When people visit our website, personal data is collected both through automated tracking and interacting with various forms on the website or apps (collectively referred to as the websites). Personal data may be collected when individuals fill in forms on our websites or by corresponding with us by phone, e-mail or otherwise. This includes information provided when an individual registers to use our websites, subscribes to our service, and makes an enquiry. For more information, please continue reading and see our Cookie Policy at the end of this page.
Your rights over your personal data
Right to be informed
You have the right to be informed about the collection and use of your personal data at Muslim Futures.
Right to withdraw consent
If we ask for your consent to use your personal data, you always have the right to withdraw your consent at any time.
You can expect that any direct marketing materials that you receive from us will include clear and easy instructions on how to withdraw your consent. For example, any marketing emails we send you will include an ‘unsubscribe’ link at the end.
If you want to stop the processing of your personal data for any marketing purpose (including post), please contact our team on 07 553 554 724 or email us on dpo@muslimfutures.org
Right of access (also known as subject access)
You have the right to ask what personal data we hold about you and to request a copy of that information. Muslim Futures reserves the right to charge a reasonable fee of upto £10.00 under the Information Commissioner's Office guidance as may be found on their website.
Right to object and / or restrict processing
You have the right to know why your personal data is being collected and used, and to request that this is restricted or stopped.
Right of data portability
You have the right to request that a copy of your personal data that we hold is transferred directly to another organisation.
Right of erasure (also known as right to be forgotten)
You have the right to request that your personal data that we hold is erased.
Right of rectification
If you believe your personal data that we hold is inaccurate, you have the right to request that it is corrected or updated.
If you want to exercise any of these rights or want to find out more information please contact our team by email on dpo@muslimfutures.org
Privacy Policy for our supporters
When do we collect your personal data?
The information you give us may include your name, position, company, contact details (such as address, email address and phone number), your personal preferences, choices, and requirements specific to particular requests or services, financial and credit card information.
With regard to each of your visits to our website, we may automatically collect the following information:
Why do we collect and use your personal data?
In what situations do we collect personal data from other sources?
In what situations do we share personal data with other organisations?
What is our legal basis for collecting and using personal data?
Holding and storing personal data
How long do we hold data for?
We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected. There may also be occasions which will require data to be kept for longer; however, this will typically be for legal purposes.
Where we store your personal data
All information you provide to us is stored on our secure servers or the secure serves owned and /or under the control of our hosting company. Any payment transactions will be processed securely by Worldpay, Sage Pay, Stripe, Paypal or similar recognised and reputable payment processing providers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
CCTV
Some of Muslim Futures’ premises have Closed Circuit Television (CCTV) and you may be recorded when you visit them. We use CCTV to help provide security and to protect our staff, volunteers, beneficiaries, and members of the public, as well as Muslim Futures. CCTV will only be viewed and accessed by authorised staff and when necessary (for example, for the purpose of safety, to detect or prevent crime) and footage is only retained for a 8 week period in accordance with our data retention policy. Muslim Futures complies with the Information Commissioner’s Office CCTV Code of Practice, and we put up notices, so you know when CCTV is used.
Changes to this Privacy Policy
We keep our Privacy Policy under regular review, and we will place any updates on this web page. If material changes are made, we will place a prominent notice on our website.
How to make a complaint
If you are unhappy about how we have processed your personal data or have a privacy concern, we want to know about it. To make a complaint or raise a concern please contact our team on 07 553 554 724 or email us on dpo@muslimfutures.org
If you are unhappy with how we deal with your complaint or concern, you should contact the UK data protection authority, the ICO. You also have the right to make your compliant to the ICO direct. However, they may advise you to contact us to see if the matter can be resolved in the first instance.
This Privacy Policy was last updated on 31st December 2023.
This site uses cookies - small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or by looking at the About Cookies website which offers guidance for all modern browsers.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to dpo@muslimfutures.org
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We take your privacy very seriously and comply with the recent UK and EU law on handling cookies and provide (you) the user with means to remove such cookies or prevent your computer from accepting them in the future.
Browser specific instructions to block and remove cookies
Internet Explorer / Edge
https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Firefox
http://support.mozilla.org/en-US/kb/Cookies
Google Chrome / Android
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647=
Opera
https://help.opera.com/latest/web-preferences/#cookies
Safari
https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Safari iOS
http://support.apple.com/kb/HT1677
Blackberry
Turn off cookies in the browser
Windows Phone
Changing privacy and other browser settings
This Cookie Policy was last updated on 31st December 2023.
Muslim Futures is a UK-based international relief and development charity working to support the needy and vulnerable.
Established in 2010, our aim is to alleviate poverty and hardship, by improving access to essential life-critical services, personal development, and self-empowerment.
© Copyright Muslim Futures 2024.
Registered with the Charity Commission of England & Wales. Registration number 1191868.
ICO Registration number ZB239165.
Credits & Acknowledgements. Terms & Conditions. Privacy & Cookies.
